Store Policy

SHIPPING
-In stock items are generally shipped within 2-5 business days and can be tracked via the shipping carrier. We will provide you with a tracking number for you to check on the delivery status. We will let you know if theres any delays on our end. 
-Costumized items will be noted in the product description. They will take a bit longer to be shipped 7-10 business days.
-Angeles Crafts cannot be responsible for lost or stolen packages. 
-Packages do not go out on Sundays and Holidays.

RETURNS
- Unfortunately we cannot accept returns or refunds on ALL items.

DAMAGE & ISSUES
-Please inspect your order as soon as you get it  and contact us immediately if the item is defective, damage or if you received the wrong item, so we can evaluate the issue and make it right. 
-We are not responsible for damage packages, please file a claim immediately with the shipping carrier.

COVID-19

As the situation with COVID-19 evolves day-to-day, our top priority during these challenging times continues to be the health and the safety of our customers and communities. Taking care of customers is important to us.

Angeles Crafts staff have been trained on proper hand washing, work areas are cleaned prior to proceed and shipping each package.